Policies & Info
Shipping & Turnaround
Everything you need to know about how we make, pack, and ship your personalized order.
Production Turnaround
Every item is made to order — here's what to expect before your order ships.
Standard Orders
3–5 Business Days
Most personalized items are ready to ship within 3–5 business days of order confirmation.
Custom Design Orders
5–7 Business Days
Orders requiring a custom design proof take a little longer. We'll send your proof within 1–2 days.
Rush Orders
1–2 Business Days
Need it fast? Contact us before ordering to check rush availability. Additional fees may apply.
Shipping Methods
We ship across the US with reliable carriers. Tracking is included on every order.
Standard Shipping
3–7 Business Days
Free on orders $50+
Expedited Shipping
2–3 Business Days
Calculated at checkout
Overnight Shipping
Next Business Day
Calculated at checkout
Common Questions
Get in Touch
Still Have Questions?
Our team is happy to help with order status, rush requests, or anything else.
Mon–Fri, 9am–5pm EST